Managed Services
We understand the operational demands of modern financial institutions and SMEs. Our Managed Services are designed to offload complexity, reduce costs, and ensure seamless performance across your critical infrastructure from ATMs and POS terminals to RDC platforms and fleet management system
✅ Why Choose NextPtr Managed Services?
Industry Expertise
Over 13 years of experience delivering secure, compliant solutions across GCC markets.End-to-End Support
From deployment to monitoring, we manage every aspect of your fintech ecosystem.Scalable Infrastructure
Flexible service models tailored to banks, payment processors, and corporate clients.24/7 Monitoring & SLA-Driven Uptime
Proactive support ensures maximum availability and rapid incident resolution.Vendor-Neutral Integration
We support multivendor environments using XFS middleware and SDKs for seamless interoperability.
🔧 Our Managed Service Offerings
Service Area Description ATM & POS Management Remote monitoring, software updates, cash forecasting, and fault resolution. RDC Platform Support Managed scanner-based and kiosk-based cheque deposit systems. Fleet & GPS Tracking Route optimization, performance analytics, and real-time vehicle tracking. Middleware & SDK Services Integration and maintenance of XFS-based systems for multivendor support. Compliance & Security Regular audits, patch management, and data protection aligned with local regulations. Custom SLA Packages Tailored service-level agreements to meet your operational and compliance needs.
📩 Let’s Talk
Ready to streamline your operations and enhance service reliability?
Contact us today to explore a managed services plan tailored to your business.
End-to-End Managed Services
We take full responsibility for the lifecycle of your ATM and banking equipment, including:
Installation & Configuration
Seamless deployment of ATMs, kiosks, and payment terminals tailored to your environment.Preventive & Corrective Maintenance
Regular health checks and rapid issue resolution to minimize downtime.Software & Firmware Updates
Continuous updates to ensure compliance, security, and feature enhancements.Cash Management & Replenishment (optional)
Coordination with CIT partners for secure and timely cash handling.
SLA-Driven Support
Our service is governed by robust Service Level Agreements (SLAs) to guarantee:
SLA Metric
Commitment
Uptime Guarantee
99.5% availability
Response Time
< 2 hours for critical issues
Resolution Time
< 24 hours for standard incidents
Preventive Maintenance
Quarterly scheduled visits
Remote Monitoring
24/7 system health and alerts
Complete Architecture Services
From concept to completion, our architecture services use the latest technology and techniques to deliver exceptional results.
Lifestyle-Enhancing Design
Our architecture services take into consideration your lifestyle and preferences to create spaces that are both beautiful and functional.
Collaborative Design Services
We work collaboratively with our clients throughout the design process to ensure their vision is realized in the final product.